Returns and Refunds Policy

We hope you’re delighted with your art purchase from susannemorningpoet.com.

Artwork

Please choose carefully, as we do not offer refunds or exchanges for change of mind.

If your artwork is not what you ordered, please contact us at susanne@susannemorningpoet.com. Any agreed return must be made within 7 days of receiving your artwork.

Please include your order details and photographs of the artwork. Returned artwork must be in its original condition and packaging.

Please be aware that colors may vary slightly between the artwork shown on your screen and the original artwork due to photography, lighting and individual screen settings. Minor color variations are not considered faults.

Packaging & Delivery

All artwork is packaged with the utmost care to protect it during delivery.

Once an artwork has been dispatched, delivery is handled by a third-party postal or courier service. This company cannot accept responsibility for any loss, delay or damage caused by a third-party postal or courier service. Any claim for compensation must be taken up directly with the relevant postal or courier service.

Books featured on this website are purchased and delivered through Amazon. Returns, refunds and other matters relating to book purchases are subject to Amazon’s policies.

Returns

Please contact us before returning any artwork. Do not send an item back without prior arrangement. Any agreed return must be sent within 7 days of receipt.

Contact

For questions regarding a return, please contact:

susanne@susannemorningpoet.com